93% of internet users are on social networks, and every day they search for services online.
Concentrate your chats in one place and attend to your customers more quickly and efficiently in whatsapp and Facebook.
“Smart Media” helps you attend to your customers in a personalized way, improving your performance in social networks.
“Smart Media” is a product of the family “Smart Help”
It is an Omni-channel system of attention and interaction with customers through Social Networks: Facebook, Twitter, Mail, Chat and WhatsApp. In general terms, Smart Media is a system that allows you to listen to your customers in real time, so you can meet their requests in the shortest time and cost possible.
The platform can be implemented in companies of different fields: